Remote services give terminals 24/7 access to advanced analytics and top expertise

Authorship

Teemu Tapio, Manager of Contract Management, and Hannu Karp, Director of Automation Service, Kalmar

Publication

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New remote service concepts are giving terminal operators the possibility of drawing upon system providers’ experience and expertise wherever they are in the world.

Through remote connectivity and automatic continuous monitoring, experts can help identify, anticipate and fix issues with automation systems or equipment, thus minimising downtime while maximising availability and performance, writes Kalmar’s Teemu Tapio, Manager of Contract Management, and Hannu Karp, Director of Automation Service.

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