Large terminal operators want standardized systems in order to drive efficiencies, according to Chuck Schneider, Vice President and General Manager EMEA, Navis.
In an interview, part of Port Technology's AI and Automation series, Schneider revealed why operators are more likely to opt for off-the-shelf software instead of bespoke terminal operating systems (TOS).
Schneider said that customizable TOS packages would allow terminals to improve the quality of their customer service.
Schneider stated: “Standardization means that quality is going to get better, you’re going to be able to standardize processes and, ultimately, it’s going to make terminals more efficient.”
Watch more: Navis has discussed the topic of collaboration in the ocean supply chain with Andreas Mrozek, Global Head, Marine & Terminal Operations at Hamburg Süd
