Infosys Pushes Forward with CMA CGM’s Digital Plan


Infosys, a consulting, technology and next-generation services firm, has delivered on part of its seven-year partnership agreement with CMA CGM Group by establishing a Digital Center of Excellence in Marseille.

The move is part of Infosys’ efforts to bring its digital offerings to companies in France as they navigate the next stage in their business journey.

Announced in September 2017, Infosys’ partnership with French ocean carrier CMA CGM will simplify and transform the group’s IT applications and improve customer service experience.

The centre’s key role in Infosys’ engagement with CMA CGM will be to improve digital technologies for the ocean carrier’s customers.

Infosys is already helping CMA CGM improve its execution processes and performance, using Infosys NIA — the company’s artificial intelligence platform, and AssistEdge — its scalable automation tool.

The Infosys Digital Center of Excellence in Marseille will be part of a global network of centers servicing client’s digital requirements.

At an opening ceremony held on June 19, Jean Luc Chauvin, President, Provence Promotion and President, Chamber of Commerce and Industry Marseille Provence, said: “I applaud Infosys and CMA-CGM for the commitment they have made to the Aix-Marseille ecosystem with the support of Provence Promotion.

“Our region will offer the resources and skills to help Infosys successfully develop its Digital Excellence Center, catering to the logistics and maritime sectors.”

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With an initial capacity of 60 employees, the centre aims to attract and train talent in new digital technologies to meet increasing demand from clients.

The focus of the new facility will be to provide existing and new clients a range of offerings in the areas of design and user experience, artificial intelligence and big data and analytics, while expanding Infosys’ footprint in the shipping and logistics industry.

To meet its objective of hiring in the region, Infosys will partner with several esteemed universities in the region, including Aix-Marseille University.

In addition, as part of this effort, the company will extend its flagship global internship program Infosys Instep to these universities.

Pravin Rao, Chief Operating Officer, Infosys, said: “The opening of our new center in Marseille will provide customers and prospects in the region access to next-generation digital technologies, skills and talent that will help them reshape what’s next.

“This is in line with our strategy focused on scaling agile digital business, energizing the core via AI and automation, reskilling employees and localizing within the markets in which we operate.”

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