ICTSI offers real-time cargo visibility through app

ICTSI offers real-time cargo visibility through app

International Container Terminal Services, Inc. (ICTSI) has announced that it can provide port users and businesses real-time cargo visibility through the ICTSI App.

The ICTSI App is a secure operative tool that enables port users and cargo owners to monitor the status of their shipments that are loaded and offloaded from a vessel, and those that are hauled in or out of the port, according to ICTSI.

Launched in 2022, the app lets users track their cargo at the Manila International Container Terminal and NorthPort – both in the Port of Manila, Subic Bay International Terminals in Zambales, Laguna Gateway Inland Container Terminal in Calamba, and Mindanao Container Terminal in Cagayan de Oro. 

The ICTSI App currently has close to 29,000 users and will soon be available for customers of Adriatic Gate Container Terminal in Croatia, South Pacific International Container Terminal and Motukea International Terminal in Papua New Guinea, Onne Multipurpose Terminal in Nigeria, and Matadi Gateway Terminal in D.R. Congo.

READ: Digital tool at Port of Long Beach improves cargo visibility

“We understand the challenge businesses face when it comes to managing their shipments effectively,” stated Christian R. Gonzalez, ICTSI executive vice president. 

“Our response is to develop an app that provides our clients with real-time data that could help them improve their logistics planning.

“By being able to track their shipments, our customers can generate data-driven insights to streamline their operations and lower their logistics costs,” Gonzalez added.

The ICTSI App has three main features that promote visibility and transparency – vessel monitoring, container tracking, and truck tracking.

The vessel monitoring feature lets users track the container vessel that’s transporting their cargo and receive updates on the expected arrival and departure from a port.

It also provides insights on pre-advice, loading and payment cutoffs, information that would help businesses align their logistics activities accordingly to avoid potential delays.

READ: Wan Hai’s MHT service restarts calls at ICTSI Mindanao

“This app is a game-changer for port users and business who can leverage the transparency features to enhance their decision-making and improve their customer service. We are working to add new features and expand the app’s coverage to include other terminals in the ICTSI Group,” added Mr. Gonzalez.

In August 2023, ICTSI published unaudited consolidated financial results from port operations for the first half of 2023, which totalled to a revenue of $1.16 billion, a 10 per cent rise over the first six months of 2022.

More recently, ICTSI received a $750 million loan from Metropolitan Bank & Trust Co. (Metrobank) to develop its port operations across the world.


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