Digitalization, innovation, technology – these are the buzzwords of the decade. This is because in a competitive and dynamic market, seaports must embrace digitalization, innovation, and technology in order to become smarter entities, that is, they must strive to be ‘smart ports’.
This wave of industry development inevitably affects many ports in various ways, including planning, infrastructure investment, operations, and customer service. With numerous off-the-shelf solutions and a wealth of current research and development efforts, port managers should always remember that the ultimate goal of being a smart port is to create higher values above all else. Asian ports, such as the ports of Busan, Guangzhou, Shenzhen and Singapore, all provide some exemplary examples of being smart for the benefit of value creation.