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Hyster partners with PortxGroup for Pacific Islands service

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PortxGroup has partnered with Hyster to become a Hyster dealer serving the Pacific Islands region.

PortxGroup is a rapidly evolving industry provider of logistics solutions with a wealth of experience in port development projects and materials handling and will represent Hyster in the Commonwealth of the Northern Mariana Islands, the Federated States of Micronesia, the Marshall Islands, Nauru, Palau, Papua New Guinea, the Solomon Islands, American Samoa, Niue, Tokelau, Tonga, Tuvalu and East Timor (Timor Leste).

With the company’s mission to provide cost-effective ways in accessing the very best thinking and innovative solutions in the material handling industry, PortxGroup will complete Hyster’s coverage in the Pacific Island region and bring a level of after-sales service previously unavailable to this region.

As part of the service offering, which began 1 September, PortxGroup will provide training to Hyster customers in the Pacific Islands to keep forklift operators updated with the latest safety standards.

Simon Munn, Vice President, Dealer Development, JAPIC, Hyster-Yale Group, commented, “Materials handling customers in these Pacific Islands have unique geographical and logistical challenges. Access to service capability and parts availability are key to success, and we believe that the nimble and flexible approach of PortxGroup will provide new solutions for these customers.

“Hyster backs its products globally, in locations ranging from the world’s most populous nations to the most widely dispersed, to ensure the same top standards whether in Singapore, Sydney, or remote Asia-Pacific islands,” he said.

PortxGroup Principal, Peter McLean, added, “Over the years, we have seen many companies come and go. What customers crave is a business who isn’t going to just sell a product and leave. They are looking for a brand that is offering long-term support in very remote, difficult to access regions.

“We hope to combine Hyster’s globally recognized brand quality with our strong knowledge of the region to offer customers quality and long-term partnerships.”

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