In an update on 29 September CMA CGM said all communications from the Group are secure as it emerges from a recent cyber-attack.
Secure communications include emails, transmitted files and electronic data interfaces.
The Group also said that maritime and port operations are functioning as per usual and the booking functionalities remain up and running.
In order to support business continuity alternative solutions to the e-business sites are available to customers as the eCommerce solutions are temporarily unavailable.
The suspension of access to CMA CGM’s eCommerce websites has been carried out to protect customers, the company has said.
The attack was confirmed by the group on 28 September and as a result interrupted all internal access to CMA CGM’s network and computer application in order to isolate the malware and take protective measures.
The group is not the first shipping line to deal with such an attack. In 2017 A.P. Moller-Maersk suffered an attack caused by Petya malware which resulted in IT system downing.