APM Terminals (APMT) Mumbai has successfully implemented APMT’s standard Terminal Operating System (TOS) Navis N4, the company said in a statement.
Navis N4 is the leading and most widely used terminal operating system globally and has been selected as the global standard for APM Terminals, the company said.
Its implementation at the APM Terminals Mumbai, also known as Gateway Terminals India (GTI), has been carried out with the support of the company’s global in-house implementation team and with minimal impact on customer operations.
“Adopting a standardised TOS globally brings numerous long-term advantages,” said Patrick Heilig, responsible for the global TOS implementation team. “It enables the sharing of best practises for improved efficiency; the development of in-house expertise that understands our customers and our business; centralised monitoring and support; and faster, cost-effective global development of front-end applications for customers.”
Having its own in-house TOS implementation team is unique in the industry, allowing learnings from each implementation to be passed onto the next. With the global TOS team located around the world in different time zones, it is also able to offer support 24 hours per day.
The implementation of Navis N4 also opens the doors to a number of improved customer interfaces that will be rolled out on the AMPT Mumbai website. These include track and trace, live truck turn times and sharing terminal data at container level via the AMPT’s API products.