TerminalSENSE for Smart Ports: Business Intelligence in a Container Terminal



Maurice Winn, Chairman, and Jayachandran Kasimani, CEO, Infolayer Ltd


The TerminalSense platform suite provides essential information, which is taken from the Terminal’s own systems, to understand the cross-terminal performance and effectiveness and help identify actionable decision-making opportunities to improve cost efficiency and increase profit margins.

Almost all container terminals operating, over say 100,000 TEU per year, will have several computer systems to control various parts of the operation. Typically, at the centre of the physical operation is the Terminal Operating System (TOS) providing the tools to allocate and control the equipment and to record all container movements.

There will be an Engineering Management System (EMS) to track equipment maintenance and repair, a Labour Management System (LMS) to track the allocation and usage of labour, a Finance Management System (FMS) to track the costs and the charges to be made to customers.

There might well be many other separate systems such as: Gate Operating System (GOS), Vehicle Booking System (VBS), Crane Operating System (COP) and Port Community System (PCS). The more a terminal develops and grows the more diverse systems it uses to help manage and run the show.

This involves an investment in specialist software which is small in comparison to the capital and operational costs incurred in setting up and running a Port.

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