Ports America selects Duros and Supply Chain Services to keep technology shipshape

Optimal performance of computer equipment is essential for efficient port operations. From selecting equipment that can stand up to challenging port environments, to ensuring equipment is serviced regularly and runs up-to-date software, computers are a priority for any port environment.

Optimal performance of computer equipment is essential for efficient port operations. From selecting equipment that can stand up to challenging port environments, to ensuring equipment is serviced regularly and runs up-to-date software, computers are a priority for any port environment.

Duros™, a provider of fully rugged and highly customizable computer hardware solutions, was recently contracted by Supply Chain Services (SCS) to provide service and new equipment for Ports America, the largest terminal operator in the US. The multi-year contract includes servicing existing rugged computerhardware to ensure optimal performance, and the sale of new Duros 1214 fixed-mount rugged computers.
 

Rugged and reliable

When it comes to moving, tracking and placing containers, many of the world’s ports rely on the Duros 1214 rugged, fixedmount computer because it is reliable, powerful and engineered to withstand the unique rigors in port environments. Perhaps more importantly, it can help ports streamline operations and track assets.

The Duros 1214’s compact design ensures easy mounting onto a variety of industrial machinery – forklifts, pallet trucks, pickers and cranes – with limited intrusion into valuable cabin space. Sealed to IP-65 and meeting or exceeding MIL-STD- 810F for drop, vibration, shock and altitude, this computer also features an ultra-rugged polysilicon touch screen and all-in-one aluminum housing.

Ports America relies on rugged computers to help manage and track cargo inventory at 50 ports and 97 terminals in the United States and Mexico. The Duros 1214, which is engineered to withstand the rigors of shipping environments, will be mounted onto pickup trucks and other industrial machinery throughout  the ports.
 

Power and efficiency

The 12.1-inch display provides faster and easier operator communication, without a stylus or keyboard. Inside, the Duros 1214 is powered by Intel® Celeron® M or Atom® processors. The primary power source of the Duros 1214 is tapped from the vehicle to which it is mounted, but it also features a built-in battery backup that provides up to 20 minutes of continuous use without power. This is helpful when changing the forklift battery or making last-minute entries after powering down the machinery for the day.

“Supply Chain Services strives to improve our customers’ bottom lines by introducing solutions that meet and exceed their demands, create ROI, and lower their total cost of ownership. We’re able provide an effective ROI while maintaining superior data integrity with this rugged and reliable computer,” says David Green, chief operations officer for SCS.
 

Peace of mind

Building computers to be rugged means they stand up to the physical challenges inherent to port operations. But even the most rugged equipment sometimes requires maintenance. Duros and SCS are teaming up to provide these services for Ports America, essentially allowing the company to focus on its core operations.

“Ports America plays an essential role in ensuring that our nation’s ports operate efficiently and smoothly within the flow of global commerce,” says Eric Miller, general manager for Duros. “Our exper ienced technicians understand the importance of reliable equipment in their complex operations, and we look forward to providing them with superior service and quality products.” 

The Duros and SCS partnership serving Ports America is one born of complementary skills and a common focus on customer service.

Matt Meersman, Duros, Tempe, Arizona, USA
Edition: Edition 45

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