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BPO for ICT/ITeS in the port sector
With globalisation, mergers and acquisitions, deregulation, competition, quality of service to customer and costs, companies have been forced to concentrate more…
Gunnam Bhulokam, Head of Shipping Industry Practice and Centre Delivery, & Vishal Biyani, Manager for Ports & Cargo group, CMC Ltd., Hyderabed, India
Edition: Edition 29

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