In a statement, ZIM said it will provide sea freight and services through a direct interface with Alibaba’s logistics platform. Additionally, it will expand upon an earlier agreement, in force since earlier in 2020, that has effectively improved the visualisation process of Alibaba.com’s logistics platform.
ZIM’s extensive network of lines provides stable, high-efficiency and visible global logistics delivery services for Alibaba.com sellers, along with high-level customer service, product support and system optimization. Accordingly, ZIM and Alibaba.com are evaluating options to expand their cooperation.
Eli Glickman, ZIM President & CEO said: “We are proud of this first cooperation with Alibaba.com, which is part and parcel of our innovative strategic vision.
“We see it as a great opportunity and a mutually beneficial arrangement leading to top-level customer service. It’s an important step for ZIM, expanding digital services for e-commerce customers as well as small and medium enterprises.”
Saar Dotan, ZIM EVP Countries & Business Development also commented: “Alibaba.com is one of the leading e-commerce portals in the world. As a customer-centric company with advanced digital solutions, we can contribute to the enhancement and efficiency of logistic services to Alibaba.com customers.”
Kuo Zhang, General Manager of Alibaba.com, added: “As the world’s largest cross-border e-commerce B2B platform, Alibaba.com aims to build a global logistics network jointly with ZIM and other ecological partners and reshape global logistics industry standards.
“The strategic cooperation between ZIM and Alibaba.com will provide customers with stable, efficient and visible cross-border supply chain solutions, and provide strong support for the explosive growth of the global digital trade.”