Two Hour Deliveries by 2028, Study Finds


A recent study from Zebra Technologies, a company that builds tracking technology solutions and mobile computers, has released a study predicting that 40% of parcels will be delivered within 2 hours by 2028.

The Future of Fulfilment Vision Study looked closely at how manufacturers, transportation and logistics (T&L) firms, and retailers are preparing to meet the needs of the growing on-demand economy.

The study revealed that 78% of logistics companies expect to provide same-day delivery by 2023, and 40% expect two-hour delivery windows by 2028.

Additionally, 87% of participants expect to use crowdsourced delivery, or a network of drivers who choose to complete specific jobs.

Manufacturing and Transportation and Logistics Global Principal at Zebra Technologies, Jim Hilton said: “Driven by the always-connected, tech-savvy shopper, retailers, manufacturers and logistics companies are collaborating and swapping roles in uncharted ways to meet shoppers’ omnichannel product fulfillment and delivery expectations.

Read the “Container Logistics 4.0. Key Themes for the Next 5 Years” technical paper to see how the sector is set to develop

Zebra’s Future of Fulfillment Vision Study found that 89 percent of survey respondents agreed that e-commerce is driving the need for faster delivery.

In response, companies are turning to digital technology and analytics to bring heightened automation, merchandise visibility and business intelligence to the supply chain to compete in the on-demand consumer economy.”

The survey also highlighted that whilst 72% of organizations use barcodes, 55% of organizations were still use manual pen-and-paper based processes to manage logistics and supply chains – it predicts, however, that 94% of participants will be using computer-based barcode scanners by 2021.

Radio-frequency identification (RFID) technology is also expected to become a big player in managing inventories and supply chains, with the use of the technology expect to grow by 49% in the next few years.

The full study can be accessed here.

Read more: PriestmanGoode Reveals Drone Delivery Future

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