Tideworks powers Freightliner’s smart booking automation

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Tideworks powers Freightliner’s smart booking automation
Tideworks Technology, a terminal operating system (TOS) provider, has successfully deployed an advanced integration with Freightliner Ltd., a maritime intermodal logistics operator.

The integration streamlines planning by reducing manual processes and improving consistency, speed, and accuracy across Freightliner’s UK terminals — supporting scalable growth and optimised asset utilisation.

The solution links Freightliner’s existing use of Tideworks’ Intermodal Pro® (IPRO) with Decisions, a low-code automation platform designed for AI-driven decision-making, enabling intelligent, rule-based automation of rail booking and planning across its UK terminal network.

The deployment also uses Tideworks’ Business Rules Engine and enhanced Planning API to transmit planning data to Decisions, which applies terminal-specific rules to automate booking assignments to virtual railcars.

This reportedly streamlines manual processes, improves data accuracy, and enhances system communication across Freightliner’s network.

READ: BNSF Railway goes live with Tideworks Intermodal TOS

Thomas Rucker, President of Tideworks Technology, said: “By streamlining complex rail bookings with intelligent automation, we’re helping Freightliner reduce planning time, improve data accuracy and increase terminal throughput.

“As a strategic technology partner, we’re focused on delivering scalable, future-ready solutions that empower our customers to operate more efficiently and make faster, data-driven decisions.”

READ: Tideworks celebrates 15 years of Intermodal Pro

Chris Cavanagh, Terminal Systems Manager at Freightliner Ltd, stated: “Our team worked closely with Tideworks to roll out this integration across our network of UK terminals, and we’ve already seen improvements in planning speed and consistency.

“We see Tideworks as a strategic partner in our modernisation efforts and look forward to continued collaboration to adopt emerging technologies that improve planning workflows and operational performance.”

Tideworks Technology attended two key industry events in April: Port Technology International (PTI)’s Intermodal Container Terminal Conference in Düsseldorf, Germany, and the RailFreight Summit on in Gdansk, Poland.

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