Terminals ‘Use Manual Records’ After Hack

 29 Jun 2017 10.42am

Container terminals, including some of the terminals operated by APM Terminals, have been operating using manual systems in the wake of the NotPetya hack, according to Agence France-Presse (AFP).

APMT operates 76 port and terminal facilities in 59 countries around the world.

An unknown number of its sites were hit by the virus attack, including at Rotterdam in The Netherlands, according to Bloomberg.

Moller Maersk Chief Operating Officer Vincent Clerc told AFP that some terminals were up and running but using manual systems.

Difficulties persisted in using manual systems, particularly in informing the longshoremen of which containers to unload.

Rotterdam’s APM Terminals Corporate Communications Officer said Rotterdam was using manual operations to handle 4,500 containers, and reaching customers through Gmail as IT systems were down.

Maasvlakte 11 container terminal NV1 had shut down operations during the attack, JOC.com reported.

While APM's NV1 terminal at Rotterdam was up and running, the more automated NV2 terminal was disrupted.

Also in the Netherlands, Jeroen Krijger, Manager Operations with ECT (Europe Container Terminals) in the Hague Area tweeted that containers were being checked manually.

In the US on the Gulf Coast, APM Terminals Mobile was using manual operations when it re-opened on June 29, 2017 for truckers, according to local15TV

APMT Terminals in New York/New Jersey and Los Angeles were also disrupted.

In India, MK Sirkar, a manager at the Jawaharlal Nehru Port Trust in Mumbai, said a Maersk-operated terminal could not load or unload containers.

Although the it outage at APMT meant all new orders could only be booked through third party platforms, Maersk had refused to pay a ransom to the hackers to restore them, Clerc told AFP.

Technical Paper: Cyber Risk Management

  Automation and Optimisation , Digitalisation, Carriers, Containers, Port Governance, Port Planning, Ports, Security and Logistics