The Canadian Great Lakes Pilotage Authority and the Great Lakes Pilotage Division of the United States Coast Guard have opened the 2017 shipping season using their upgraded Great Lakes Pilot Management System based on the latest version of Saab’s KleinPilot.
It is being used by the two organizations and the US Great Lakes pilotage associations to manage the rostering and dispatch of the more than 100 marine pilots on the Great Lakes and automatically generate billing in accordance with the applicable tariffs.
The system is fully web based and includes a web portal for agents to submit pilotage requests and monitor assignment status.
All of the pilots are able to use the KleinMobile iOS app on their iPhone or iPad to receive assignments, record job information and submit time cards. Saab is hosting the shared system on behalf of the two organizations.
Stéphane Bissonnette, CFO at GLPA, said: “The Great Lakes Pilotge Authority (GLPA) had identified the importance to modernize its billing and dispatching system as to better meet its operational needs and its customer needs while optimizing its resources.
“The GLPA is very appreciative of the Saab team’s professionalism in the configuration and implementation support and we are very satisfied with the new solution. The future looks very promising.”