In a statement, Ramco Systems said the digital transformation will consolidate and standardise processes of MMC’s ports, which also include Northport, Penang Port and Tanjung Bruas Port.
The group-wide transformation was awarded based on the successful implementation of Ramco integrated Enterprise Resource Planning (ERP) system at one of Malaysia’s most advanced container terminal – PTP.
Ramco Technologies said the programme will propel Malaysia to the forefront of global best-in-class ports – which plays a crucial role in mitigating supply chain challenges, including recent disruptions due to COVID-19.
Building on an earlier implementation by Ramco Systems of an ERP system for PTP where about 90% of the system has achieved Go-Live in phases over the past 10 months, the enhanced rollout will digitalise processes, while providing real-time business information.
MMC will also be able to consolidate various business support functions (namely Finance, Human Resource, Enterprise Asset Management, Supply Chain Management, and Logistics Management) across ports into a single integrated ERP system – all accessible on an integrated dashboard.
Over 8,000 MMC employees across the ports will be plugged into the platform on their computers / mobile devices which now eliminates duplication errors and other bottlenecks, allowing efficient business processes and enhanced data visibility.
The system will also include smart features such as Artificial Intelligence and Machine Learning (AI/ML), which will provide employees with greater insight as well as predictive alerts and chatbots which can reduce human error and save time.
This will lay the foundation for MMC’s broader strategy to enhance business experience to our customers and suppliers.
Dato’ Sri Che Khalib Mohamad Noh, Group Managing Director MMC Corporation Berhad, said, “With the support from Ramco Systems, MMC is committed to accelerate digital transformation that delivers efficiency, productivity and reliability within our ports to provide the best-in-class service for our customers.
“The implementation of a common system and integrated technology platform will further maximise synergies and allow all our ports to share expertise and benefit from economies of scale. We aim to leverage on technology as a key differentiator in order to gain competitive edge and add value to our stakeholders.”
P.R. Venketrama Raja, Chairman, Ramco Group, commented, “It is a great honour to work alongside the MMC Group to help upgrade its ports.
“The partnership is a significant milestone in Ramco’s history; the implementation of Ramco’s systems will optimise operational efficiency at MMC Group, thereby translating into faster turnarounds at Malaysian ports and impacting Malaysian trade.”
“We at Ramco have established a strong Malaysian presence through our many years of engagements with multiple large conglomerates within the country, and this engagement was only possible through the hard work of the Ramco team in providing digital transformation to PTP.
“We look forward to working closely with the MMC team and am confident Ramco’s software will bring great value to MMC’s ports.”