Pilbara Ports has launched the Ship WiFi Support Program to improve seafarer welfare by providing free ship-wide internet access at the Port of Port Hedland.
Replacing individual SIM card recharges, the program offers mobile WiFi and data top-ups for participating vessels on each port visit, ensuring all crew members can stay connected with loved ones and better support their mental health and wellbeing.
READ: Pilbara Ports hits 50 million tonnes in February
Pilbara Ports Executive General Manager Marine, Captain Philip Christy, said: “As professionals that are responsible for maintaining the smooth operations of large vessels calling at our ports, it’s imperative that we provide a safe and innovative way for seafarers to stay connected with loved ones.”
According to Pilbara Ports, vessels are encouraged to install the Ship WiFi Pack — featuring a Telstra-enabled mobile router and mesh extender — for remote data top-ups by the Port Hedland Seafarers Centre during each port call or anchorage stay.
In March, Pilbara Ports recorded a total throughput of 69.5 million tonnes (Mt), up 3 per cent from March 2024.
