Availability and performance guarantees are the way to improve cargo handling and efficiency in terminal operations, according to industry experts Kalmar in its latest Port2060 update.
Kalmar has followed on from previous insights into artificial intelligence (AI) and autonomous vehicles (AV) and said availability and performance guarantees are based on “a simple idea that can be extended in various dimensions based on the customer’s needs.”
The ultimate aim, according to Kalmar, is a performance-based business model, in which it does not get paid by the number of container handling machines it sells or leases, but by the performance of the machines in question, such as completed container moves per hour.
To start this process Kalmar says, one must begin at the first level – the rental business. Instead of selling machines, the company leases them to its customers and ensure the machines are available and maintained according to a defined schedule.
After that, Kalmar calculates what size fleet it needs in order to ensure the required number of operational machines at all time. The key point for all parties is that once Kalmar is responsible for not only the machines, but also their connectivity, optimization and maintenance, it can higher levels of performance and availability than traditional maintenance models.
Antti Kaunonen, President, Kalmar, said this about Kalmar’s vision for future operations: “This is not a simple path to follow, and we understand that it may not be for every customer.
“Some will prefer a traditional contract model and we will, of course, cater to them too. However, for those ports and terminals that are willing to take the next step in developing their operations, we are ready to discuss and negotiate from a stance of mutual understanding of each other's strong points and business goals.
Our industry has worked with transaction-based business models for over 100 years. Now it's time to go further.
“Are you ready to think in a new way and to take the performance of your terminal to the next – guaranteed – level? If you are, we will be there for you, ready to meet the challenge.”