Inchcape Shipping Services (ISS), a maritime and logistics service provider, has won an additional contract through its regional branch in South Africa to be the agency for four more of Stolt-Nielsen's ports.
The contract will see ISS South Africa ensure efficiency in vessel turn-around, detailed port accounting, dispatching of cargo documents and full port call management control at Stolt Tankers at Durban, Richards Bay, Cape Town and Mosel Bay, with Stolt-Nielsen providing the integrated transportation solutions.
ISS South Africa is also providing full cost control, financial visibility and performance information to Stolt Tankers, a key division of Stolt-Nielsen and managing a fleet of deep-sea, regional, coastal and inland parcel tankers — providing transportation services to manufacturers of chemical and other bulk liquids.
Tim Whitmore, ISS Key Account Manager, Liquid & Gas Specialist, said: “We are delighted to be developing our relationship with Stolt-Nielsen with this contract, protecting its interests during the port calls in South Africa through our established policies and procedures to provide the appropriate level of port call management control.
“This includes three-times-a-day reporting, frequent visits to vessels, problem solving, and assistance to principals and Masters. Our goal is always to turn around customers’ vessels quickly, anticipate issues before they happen and ensure first class communication.
“As a major global agent we offer security and peace of mind to our customers in South Africa, as well as across the region and network. We work to defined QMS & HSSE procedures and conduct extensive internal and external audits. Our experience is key to the efficient turnaround of vessels and our staff help to minimise unplanned costs and identify actual savings.”
ISS recently expanded its global business through another contract with Danish tramp shipping company NORDEN A/S, a dry cargo and tanker specialist, for crew logistics and husbandry services.
The arrangement will support NORDEN’s operations and accounting teams and provide a single point of contact and remittance, negating the need for multiple, regional agents.