Hapag-Lloyd introduces online B/L tool to Middle East and Africa

Container ship TSINGTAO EXPRESS of Hapag-Lloyd sailing in the port of Rotterdam seen from above. The Port of Rotterdam is the largest seaport in Europe, with several container terminals on the Maasvlakte.

Hapag-Lloyd has introduced an online Bill of Lading (eB/L) amendment tool for the Middle East and Africa.

Through this tool, customers will receive an amended draft within two hours of placing a request on Hapag-Lloyd’s website. 

The firm said that the new online tool will offer faster response times. 

“Amending the B/L draft directly in the document reduces chances of errors,” Hapag-Lloyd’s customer advisory mentioned.

The service will be available in regions including the Indian subcontinent, the Middle East, Pakistan and Africa.

READ: Hapag-Lloyd AG acquires share in J M Baxi Ports & Logistics

The status of a customer’s amendments can be tracked on the company’s website. 

Many carriers and logistics providers have extensively invested in digital advances following the pandemic in order to streamline a variety of services.

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