Hapag-Lloyd has introduced an online Bill of Lading (eB/L) amendment tool for the Middle East and Africa.
Through this tool, customers will receive an amended draft within two hours of placing a request on Hapag-Lloyd’s website.
The firm said that the new online tool will offer faster response times.
“Amending the B/L draft directly in the document reduces chances of errors,” Hapag-Lloyd’s customer advisory mentioned.
The service will be available in regions including the Indian subcontinent, the Middle East, Pakistan and Africa.
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The status of a customer’s amendments can be tracked on the company’s website.
Many carriers and logistics providers have extensively invested in digital advances following the pandemic in order to streamline a variety of services.