DNV GL Launches Remote Inspection Service


DNV GL, a leading classification society, has announced that all DNV GL classed vessels will now be able to utilize remote surveys for some inspections, improving the ease of ship maintenance.

Available through the Veracity data platform, the new solution means that a DNV GL surveyor will not be required to travel to the vessel for a range of different inspections.

Using an online connection or streaming link, the remote survey enables a team of surveyors to provide support anywhere in the world, as well as allowing the crew of a given ship to send documentation, images or videos that could provide further assistance.

Björn Henriksson, ABB Ports, discusses next level remote operations in a recent Port Technology technical paper

A pilot scheme for the new product saw more than 1,000 remote surveys completed by Direct Access to Technical Experts (DATE) units working from locations in Hamburg, Singapore, Houston and Høvik, Norway, where DNV GL’s Maritime Operational Centre is based.

Technology testing, which commenced in 2017, was followed by the first production pilots in June 2018, and now the entire DNV GL fleet can access the remote service.



Knut Ørbeck-Nilssen, CEO of DNV GL Maritime, commented: “This is another big step forward in using the power of digitalization and increased connectivity to deliver smarter and more efficient services.

“Remote surveys allow us to free up time for our customers, while delivering our services with unparalleled response time.

“In addition, cutting down on unnecessary travel can result in lower costs, less waiting, and more operational up-time.”



Under the new system, survey requests received by DNV GL will be evaluated by a remote surveyor, ensuring that the inspection required can be completed remotely to the standard of an onboard survey.

The types of surveys featured as part of the digital service include occasional surveys, documentation-based surveys, and testing systems during normal operation.

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