Disaster Recovery TOS Deployment


Crowley Maritime, a marine solutions, energy and logistics services company, is rolling out a software-as-a-service (SaaS) terminal operating system (TOS) that includes disaster recovery capabilities from Tideworks Technology — a terminal management and planning software company.

A series of scheduled deployments, which started with Port Everglades Terminal in Florida and will now be installed at Crowley’s terminals in Jacksonville, Florida and San Juan, Puerto Rico, will see the multi-terminal project supported by Tideworks’ disaster recovery facility.

The facility is located in a geologically stable and geographically disparate region, so if a catastrophic event occurs at its primary data centre, the TOS will fail-over almost immediately to ensure Crowley’s terminals continue functioning.

The terminals are expected to all be live by the first half of 2017.

Patrick Collins, GM at Crowley’s Port Everglades terminal, said: “As the largest marine terminal operator at Port Everglades, it’s important that we operate as efficiently as possible so we can effectively handle the growing volumes of container traffic.

“We’ve been very pleased with the quality and capabilities of the TOS applications since going live. We look forward to working with the Tideworks team again to help bring the same operational benefits and enhanced productivity that we’ve seen in Port Everglades to our terminals in Jacksonville and San Juan.”

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