APM Terminals (APMT) has said it has successfully rolled out its container tracking platform, Track and Trace, to nearly two-thirds of terminal portfolio after implementing it in three major hubs in the first quarter of 2021.
In a statement, the terminal operator said it had launched the platform at its terminals in Mumbai, Pipavav – both India – and Callao, Peru.
The Track & Trace platform provides live vessel schedules, real-time tracking of import and export containers and the option to save import containers to a personal Container Watchlist for easier monitoring, APMT said.
With just a couple of clicks, customers can review their Container Watchlist and quickly identify any actions that need to be taken.
This avoids entering container numbers each time they need to re-check a container’s status. The ability to sort and add filters to the Container Watchlist makes this even simpler.
For example, customers may choose to only show containers that are ‘ready for collection’ using a filter, or to show containers with holds at the top of their Watchlist.
Using one global solution means that terminals automatically benefit from global upgrades, such as the recently launched Email Container Notification function. This allows customers to set emails once or twice per day, to provide them with a snapshot of the status of the import containers in their Container Watchlist.
David Francis, Head of Digital Products at APMT, said, “This is part of the company’s strategy to offer customers all digital services via a single, user-friendly platform and with just a single login.
“This will clearly remove complexity for customers who currently have to switch between multiple systems to conduct business with a terminal.”
For most terminals using APM Terminals’ global Track & Trace platform, data from their Terminal Operating Systems can also be provided to customers through APIs (application programming interface).
These are used to integrate real-time data directly into customers’ transport management system via a broad range of APIs offered in the company’s API Store.
The company is on track to roll-out its industry-leading Track & Trace solution to more than 90% of its fully owned terminals by the end of 2021.